Wood Mount delivery arrangements to your home have been designed to ensure a zero-damage and hassle-free experience. Please contact us immediately if: You received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at support@woodmount.in and you can contact us during working hours 9 am – 8pm only.
Damage & defect will be assessed in 72 hours, and a solution will be provided. If in the opinion of Wood Mount, the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate by Wood Mount, to address the issue.
Any missing parts required in the assembly of the product should be immediately notified to the Customer Support team so that they can be arranged to be delivered to you as soon as possible.